Overview

The focus of the Employee Assistance Program (EAP) in Greater DeKalb County is to support employee wellness and overall well being, thereby increasing productivity and morale. Our program provides a wide range of stress management tools to meet individuals' unique needs. 

Services for employees

Our program, part of Northwestern Medicine Occupational Health, offers the following services for employees.

• Initial consultations, either in-person or on the phone
• Confidential short-term problem-focused assistance for employees and/or members of the household that focuses on:
  • Stress and coping
  • Health and personal well-being
  • Depression and anxiety
  • Grief, loss or traumatic event
  • Marriage, family and relationships
• Coordination of long-term behavioral health referrals with insurance benefits
• Crisis intervention and trauma response services available 24/7
• Licensed specialists with work/life expertise and certified employee assistance professionals 

Counseling services

EAP counselors are available Monday-Friday, for daytime and evening appointments.

Monday-Wednesday: 8am–8pm
Thursday: 8am–5pm
Friday: 8am–4pm

To reach a crisis counselor after hours, please call 800.373.3327.

Services for employers

Our program also offers a variety of services to the employer, including: 

• Initial consultations, either in-person or on the phone
• Confidential short-term assistance for employees and/or members of employees’ households
• Coordination of long-term behavioral health referrals with insurance benefits
• Management and organizational consultation
• 24/7 crisis intervention and trauma response services
• On-site and web-based employee orientations
• On-site supervisor training
• Annual utilization reports
• EAP brochures
• Licensed professionals with work/life expertise and certified employee assistance professionals

Customized consultations

Our staff offers additional support through on-site consultations that are tailored to fit the needs of your organization. Consultations are available for a wide variety of topics, such as:

• Direct communication:
  • Art of listening
  • Assertiveness/communication
  • Conflict resolution
• Team building:
  • Improving our relationships
  • Time management
  • Conflict management
  • Myers-Briggs Workshop

• Mental health education:
  • Depression
  • Stress management
  • Grief/loss
  • Anger management
• Critical incident stress debriefing
• Organizational change:
  • Life’s disruptions
  • Change management