Northwestern Medicine is committed to providing a hospitable environment for all.

Accessible Parking

You can find accessible parking spaces in parking garages and parking lots at Northwestern Medicine locations. Valet parking has been suspended temporarily at some Northwestern Medicine locations due to COVID-19.

For more information, refer to individual location details at nm.org/locations.

Accessible Restrooms

Wheelchair-accessible restrooms are in all buildings and marked with signs. Northwestern Medicine also provides private, accessible bathrooms with room for a companion.

If you have difficulty finding a wheelchair-accessible restroom, ask a Northwestern Medicine staff member to help you locate one.

Wheelchairs

Wheelchairs can be found on all Northwestern Medicine campuses and are available at no cost.

Language Access Services

Northwestern Medicine is committed to inclusive care. We will provide free aids and services to patients and their companions with disabilities.

To ease communication regarding patient care, Northwestern Medicine offers confidential language access services at no cost to patients and companions whose preferred language for healthcare communications is not English. Language access services include translation and interpretation.

For more information about language access services, contact Interpretation Services to talk to a trained, qualified medical interpreter.

Additional Questions

Patient Relations is here to serve you and your loved ones. Support from this team will enhance your experience at Northwestern Medicine. A Patient Relations representative is only a phone call away. They can answer your questions and provide solutions to issues you might have regarding your care or visit to Northwestern Medicine.

For more information, contact Patient Relations.