Notice of a Change Healthcare Third-Party Incident

Change Healthcare is a third-party vendor that provides Northwestern Medicine with revenue cycle related services. On December 10, 2024, we received notice from Change Healthcare of a security incident involving a limited number of our patients’ information. More information about the incident, including steps patients can take to protect their information, is available on Change Healthcare’s website at https://www.changehealthcare.com/hipaa-substitute-notice.html. Patients with questions can call Change Healthcare’s call center at 866-262-5342, available Monday through Friday, from 8:00 am to 8:00 pm Central Time or visit https://www.unitedhealthgroup.com/ns/health-data-breach.html.