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Jessica R. Root, AuD

Audiologist

4.9

420 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Audiology

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Education

Professional Education:: AuD, Rush University College of Health Sciences - 2014

Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.9

4.9

420 Ratings

Reviews from Patients

58 Reviews

Reviews from Patients

58 Reviews

February 08, 2024

5.0

Dr Root put me at ease. She was patient and explained things at a very understandable and relatable level. Her recommendations and next steps were clear.

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February 07, 2024

5.0

I will tell family and friends if this type of service is needed.

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February 05, 2024

5.0

The audiologist was thorough in her explanation of the testing and diagnosis info

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February 05, 2024

5.0

Well, Jessica was out for maternity leave but her replacement was as good or better

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February 05, 2024

5.0

Knowledgeable and understanding

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February 05, 2024

5.0

Answers all questions. Informs you how important it is to have excellent hearing.

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February 02, 2024

5.0

She was so kind and nice. Iâ€™m actually rescheduling an appointment so I can see her again

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January 31, 2024

5.0

Was caring, empathetic, provided efficient and expert care.

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January 29, 2024

5.0

Very competent

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January 19, 2024

5.0

Very good at explaining things . Treated me very nicely . Seemed smart

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January 18, 2024

5.0

She is an amazing doctor

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January 17, 2024

5.0

Dr. Root is an excellent audiologist who cares about her patients and improves their quality of life!

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January 14, 2024

5.0

Jessica is kind Jessica always has time for me to answer my questions She is a keeper!

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January 04, 2024

5.0

She listens well and has resources available for her knowledgeable adjustments.

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December 29, 2023

5.0

Very informative.

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December 25, 2023

5.0

She was so kind and knowledgeable I know from talking to the receptionist later that I could have come to her for my hearing aids. Had no idea.

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December 18, 2023

5.0

Dr. Root was very patient, kind and caring. She gave very clear instructions and answered all my questions.

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December 18, 2023

5.0

Caring, professional, knowledgeable and asked questions and was able to explain things in a clear concise manner

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December 13, 2023

5.0

Appreciate her attentiveness and efficiency to make the hearing aids work. Thank you!!

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December 08, 2023

5.0

She took the time to explain the procedure to me, conducted a thorough examination, and answered all my questions

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December 07, 2023

5.0

Very happy with her and all the people I came across

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December 04, 2023

5.0

She was very friendly, explained everything in a way that was easy to understand, and made me feel comfortable during the entire visit.

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December 01, 2023

5.0

A knowledgeable professional. Explained the testing and results, and patient with my questions.

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November 29, 2023

5.0

Dr Root is one of the most helpful, interactive and teaching Docs I have experienced.....

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November 29, 2023

5.0

very patient

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November 15, 2023

5.0

She explained everything that she was doing

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November 15, 2023

5.0

It has all the equipment to give a good result for the exams it performs.

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November 14, 2023

5.0

Jessica is awesome

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November 09, 2023

5.0

PROFESSIONAL AND CONCERNED. NICE PERSONALITY, ALSO.

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November 08, 2023

5.0

Extremely , informative and knowledgeable

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November 02, 2023

5.0

Took care of my issues and was very attentive

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November 01, 2023

5.0

Friendly, knows her stuff, listens to you

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October 23, 2023

5.0

Very Professional, Knowledgeable, Pleasant

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October 19, 2023

5.0

Her overall professionalism.

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October 19, 2023

5.0

Excellent care

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October 19, 2023

5.0

Explain everything seemed very knowledgeable

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October 18, 2023

5.0

She explained the tests and put me at ease right away. Her empathy for my concerns and issues was really great. I do appreciate how Doctor Root put me at ease.

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October 18, 2023

5.0

Dr. Root, is extremely intelligent and professional. She took the time to answer all my questions and explained all aspects of the procedure in terms a patient could understand.

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October 16, 2023

5.0

Good communication

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October 12, 2023

5.0

Kind and knowledgable.

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October 10, 2023

5.0

See above. I will recommend her to all my family members and friends.

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October 07, 2023

5.0

I felt comfortable with her and the hearing test she administered. I had a hearing tests 4-5 years ago (elsewhere) and did not care for the experience.

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October 04, 2023

5.0

Very professional, he takes care of his patients.

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October 02, 2023

5.0

See above. Just appreciated her efficient and knowledgeable info clarifications to walk through the decions at hand.....

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October 01, 2023

5.0

Seemed very knowledgeable and was very patient with my husband.

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September 30, 2023

5.0

Explain things very thoroughly

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September 28, 2023

5.0

Professional, pleasant, kind and knowledgeable.

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September 28, 2023

5.0

She was efficient in administering the audiology test and explained what would happen as we went along.

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September 26, 2023

5.0

Very thorough, pleasant listens and takes time to address concerns - very professional

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September 22, 2023

5.0

Very professional!!

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September 21, 2023

5.0

Responsive

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September 21, 2023

5.0

very helpful. Dr Root was very thoughtful and had good explanations.

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September 14, 2023

5.0

Same. Very friendly, thorough and informative.

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September 14, 2023

5.0

Excellent doctor!

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September 12, 2023

5.0

Very professional and caring

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September 11, 2023

5.0

Knowledgeable and Professional

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September 07, 2023

5.0

Friendly, professional, does not rush!

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September 01, 2023

5.0

Very professional.

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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