Northwestern Medicine Durable Medical Equipment Algonquin offers CPAP machines and supplies. For information regarding which other types of Home Medical Equipment we offer please contact Home Medical Department directly at 847.854.7250.

Who To Contact For Information or With a Complaint

If you have any questions about this Notice, or any complaints, please contact Patient Relations, Galter Pavilion, 251 East Huron Street, Suite 2-154, Chicago, Illinois 60611 or call 312.926.3112, TDD: 312.695.3661. You may also contact our Corporate Compliance and Integrity Office at 312.926.4800 or 844.339.6271, or in writing at the address below or via email at compliance@nm.org.

Corporate Compliance and Integrity
Northwestern Memorial HealthCare
541 North Fairbanks Court, Suite 1065
Chicago, Illinois 60611

If you would like to take your grievance to a third party, you may contact:

Illinois Department of Public Health
525 West Jefferson Street
Springfield, Illinois 62761
Phone: 800.252.4343
Fax: 217.524.8885
Email: dph.ccr@illinois.gov
TTY: 711

The Joint Commission Office of Quality and Patient Safety
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Fax: 630.792.5636
Use the "Report a Safety Event" link at jointcommission.org