If you require emergency medical attention, please call 911 to access your local emergency services.

If this is a medical emergency, please call 911.

Northwestern Medicine Immediate Care Crystal Lake

Imaging Services, Immediate Care

Call 815.455.6100

Accepting walk-ins

Closes at 7:30 pm

Get Immediate Care

See wait times and view options for virtual care and in-person visit.

Northwestern Medicine Immediate Care Crystal Lake
360 Station Drive
Crystal Lake, Illinois 60014
Get Directions

Hours of Operation

Monday
8:00 am – 7:30 pm*
Tuesday
8:00 am – 7:30 pm*
Wednesday
8:00 am – 7:30 pm*
Thursday
8:00 am – 7:30 pm*
Friday
8:00 am – 7:30 pm*
Saturday
Closed
Sunday
Closed

*We will register and care for patients who arrive by 7:30pm. If wait times get too long, we may close registration before 7:30pm. This will help us provide a better patient experience.

Hours may vary on certain holidays. Please call to confirm.

Overview

Note: Last patient registration is at 7:30 pm.

Northwestern Medicine Immediate Care Centers provide exceptional care when you need it, without an appointment. Our care centers are staffed by licensed, board-certified physicians and additional healthcare providers who are trained to evaluate and treat a variety of medical conditions in adult and pediatric patients six months and older.

Visit Options

Immediate Care Center Visits

Northwestern Medicine Immediate Care Centers offer both in-person and virtual visits. For in-person visits, you do not need to let us know you are on your way, but we suggest it.

Virtual Visits

For some conditions, you do not need to come to an Immediate Care Center in person. A virtual visit lets you talk with an Immediate Care physician or advanced practice provider by phone or video. Immediate Care virtual visits may even be available before and after regular Immediate Care Center hours. A virtual visit might be right for you if you need care for any of the following:

  • Allergies
  • Cold and cough symptoms
  • Flu or COVID-19 symptoms
  • Sinus pain
  • Sore throat
  • Minor injuries (with pain lasting less than one week)
  • Diarrhea
  • Pink eye
  • Urinary symptoms* (no vaginal or gynecological complaints)
  • Rash, bite or sting

*We may ask patients with urinary symptoms to switch to an in-person visit. 



Patients must be age 5 or older for a virtual visit. For older children, depending on their condition, the physician or advanced practice provider may recommend you switch to an in-person visit.

In-Person Visits

In some locations, you may be able to pick a time to arrive for an Immediate Care Center. We encourage you to reserve a time if one is offered. Otherwise, you can walk-in for care. Find your nearest location and see estimated wait times.

Parking

On-site parking is available for patients and visitors.

Services

Sometimes you may not know where to go for care for an injury or illness. Understanding the difference between emergency care or immediate care can help you choose.

We provide care for:

  • Minor illnesses such as cold, sore throat, flu, and respiratory and sinus infections
  • Minor injuries, including cuts, animal bites, burns and sprains
  • Urinary tract infections and sexually transmitted diseases
  • Skin irritations and rashes
*

Hours vary on holidays: New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve. Please call to confirm.