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Based on January 2024 plan details.
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Practice Focus Areas
Education
- Medical Education:
-
MD, Northwestern University Feinberg School of Medicine - 2017
- Residency:
-
McGaw Medical Center of Northwestern University - 2023
Languages Spoken
- Chinese
Practice Groups and Affiliations
- Medical Group:
- Northwestern Medical Group
- Alignment Category:
-
Northwestern Medicine Physician Network
- On Medical Staff At:
-
Central DuPage HospitalDelnor Hospital
Ratings and Reviews
At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Read Ratings FAQsOverall Rating
283 Ratings
Reviews from Patients
Reviews from Patients
April 21, 2024
5.0 star star star star starCommunicated thoroughly about the procedure and what to expect. Had supportive materials to take home and on MyNM. Listened to my concerns and addressed my questions. Was personable and professional.
March 17, 2024
5.0 star star star star starDr. Lai is a great doctor. He takes time to answer questions and concerns, as well as explains things clearly providing options and possible outcomes of treatment. Great bedside manner too. Would absolutely recommend Dr Lai.
March 17, 2024
5.0 star star star star starI was sent over from Diagnostics because I had a kidney stone at the top of my kidney. I was told I needed surgery. They kept me overnight and Dr. Lai operated the next morning. He was kind and caring. I had another operation to take out the stone and it was successful. I would recommend him to anyone.
March 13, 2024
5.0 star star star star starDr. Lai has just the right blend of friendly personality and medical knowledge. I always feel that he listens and responds in a measured, appropriate manner that gives an accurate assessment of the situation, neither sugar-coating anything nor being cagey or CYA!!!
March 11, 2024
5.0 star star star star starExtremely thorough and competent. He explained everything about the procedure very well beforehand. I feel that my surgery went very well. He did a great job of informing my family of the status (despite a long delay in getting into the OR). He is meticulous about responding to any questions thru the MyChart app.
March 07, 2024
5.0 star star star star starthis was my first time with the doctor. it takes time to get to know your physician I'm sure everything will be okay but my first impressions were very good. I'll know more after my procedure on the 13th of March. I'm sure it will be fine.
Disclosures
External Professional Relationships
Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.