Linda Phan Lai, OT

Linda Phan Lai, OT

Occupational Therapist

5.0 
222 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Occupational/Physical Therapy

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Education

Professional Education:
MS, Western Michigan University - 2013

Languages Spoken

  • Vietnamese

Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network

Ratings and Reviews

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Overall Rating

5.0
5.0 

222 Ratings

Reviews from Patients

31 Reviews

Reviews from Patients

31 Reviews

April 28, 2024

5.0

Very knowledgeable caring professional

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April 25, 2024

5.0

She is caring, patient and only has my recovery on mind.

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April 17, 2024

5.0

Helpful, thorough, and kind about explaining everything she was measuring and reviewing regarding my movement, progress, and exercises.

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April 16, 2024

5.0

Attentive and helpful

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April 07, 2024

5.0

She is super patient with me, challenges me, and takes care of me.

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April 05, 2024

5.0

She's simultaneously friendly and intensely focused on her work. And she answers questions readily and understandably.

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March 24, 2024

5.0

Caring and helpful.

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March 20, 2024

5.0

Linda is looking out for me every time I see her thank you Linda

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February 28, 2024

5.0

Caring and charismatic

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February 21, 2024

5.0

Delightful and patient

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February 16, 2024

5.0

Really really good experience with the OT. Very positive, formative, and I really feel like they care.

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February 14, 2024

5.0

Excellent care

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February 14, 2024

5.0

Great friendly and professional service

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January 17, 2024

5.0

Linda listened to my story and is doing everything to help me.

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January 13, 2024

5.0

As usual very detailed orientated. Listens well, and has good suggestions and able to answer questions one might have.

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November 17, 2023

5.0

Linda is very caring and I appreciate how she explains the process.

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November 17, 2023

5.0

Intuitive, intelligent & attentive Also, good people skills 🙂

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November 16, 2023

5.0

Linda is awesome. I really felt that she went the extra mile to deliver excellent care to me. She was very attentive and took the time to make sure all of my questions and concerns were addressed. She always elaborates on any explanation and uses visuals and examples appropriately to make sure I understood. She is very friendly and caring. She took an interest in me and my passions outside of my injury/being a patient. Overall a really positive experience.

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November 07, 2023

5.0

Linda was very thorough and very attentive. She took any necessary time to make sure I understood everything and that my splint was comfortable. She also explained everything very clearly.

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October 26, 2023

5.0

Caring , careful, detailed oriented, and very professional. Her prescribed exercises got my wrist so much more flexible. She is one in a million. North western is so lucky to have her on staff. Also, she is truly a wonderful person.

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October 20, 2023

5.0

Great care and I know that she is creating a customized treatment plan.

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October 16, 2023

5.0

She is a fantastic professional and human being!!!

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October 11, 2023

5.0

She was attentive and concerned throughout the whole process.

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October 11, 2023

5.0

Linda Lai worked with me for several sessions and helped me gain strength and flexibility through occupational therapy. With the exercises she gave me and helped me through I feel I can continue to gain strength. (I had a broken wrist.)

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October 10, 2023

5.0

She is extremely knowledgeable and careful She is professional and encouraging through the PT.

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September 26, 2023

4.0

She is kind. She is knowledgeable. She explained my hand condition which needs to work hard and have to endure pain to gain back my normal movement. She is firm and did a good job.

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September 21, 2023

5.0

She's great and very knowledgeable.

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September 19, 2023

5.0

Ms. Lai has been patient, encouraging, and helpful in giving me instructions for therapy for a healed wrist that had been fractured. She is very kind, understanding, and an expert in demonstrating strengthening exercises as well as flexibility exercises. I look forward to visiting her for sessions.

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September 18, 2023

5.0

kind caring helpful knowledgeable

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September 14, 2023

5.0

She was personable, kind, and instructed me well on how to use my new splint.

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September 12, 2023

5.0

Listens to my concerns, clear communications and cares about my recovery.

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.