Charlotte Shum, MD

Charlotte Shum, MD

4.8 
612 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Hand Surgery

Secondary Specialty

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Education

Medical Education:
MD, Columbia University Vagelos College of Physicians and Surgeons - 1996
Internship:
New York Presbyterian Hospital (Columbia Campus) - 1997
Residency:
New York Presbyterian Hospital (Columbia Campus) - 2001
Fellowships:
Hospital for Special Surgery/Cornell Medical Center - 2002

Board Certifications

  • American Board of Orthopaedic Surgery - Orthopaedic Surgery (Certified)
  • American Board of Orthopaedic Surgery - Surgery of the Hand (Certified)

Faculty Profile

Associate Professor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Lake Forest Hospital
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.8
4.8 

612 Ratings

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Reviews from Patients

35 Reviews

Reviews from Patients

Sort By Newest
35 Reviews

April 26, 2024

3.0

Great service but I don't often recommend places. Maybe once in a blue moon if the occasion calls for it.

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April 24, 2024

5.0

She was so knowledgeable and helpful.

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April 24, 2024

5.0

Professional and caring

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April 23, 2024

5.0

Competent, caring.

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April 18, 2024

5.0

The most compassionate, informative and excellent doctor. Always makes time for each appointment and detailed notes of visit and able to provide a comprehensive understanding of medical care.

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April 16, 2024

5.0

Very experienced. Caring doctor.

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March 29, 2024

5.0

Very thorough and caring.

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March 13, 2024

5.0

Same as previously stated plus she is concerned with making you comfortable while working to get your issue resolved.

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March 12, 2024

5.0

Great bedside manner - willingness to take time to ask about me…plus explain notes from other physicians that was not really shared with me. It was great so now I have a better handle on my care.

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February 21, 2024

5.0

Very attentive

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February 14, 2024

5.0

She is very professional, always asks the right questions and treats accordingly.

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February 04, 2024

5.0

Dr. Shum takes the time needed to carefully explain medical conditions and patiently answer questions. She has a conservative approach, which is much appreciated.

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February 02, 2024

5.0

Such a sweet soft spirit. I felt comfortable with everything she explained for my recovery.

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January 24, 2024

5.0

Dr. Shum ordered further testing which I was hoping to get done. She, also, made a tentative plan so I know my trajectory.

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January 07, 2024

5.0

Dr listened and talked to me as a unique person not as a diagnosis. Every person has their own ability to deal with a diagnosis. It is a variable not just a code

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December 15, 2023

5.0

Dr. Shum seems to get to the heart of the matter quickly and is decisive—all the while taking the patient’s physical, mental, and emotional state into account. That has been my experience.

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December 12, 2023

5.0

Professional services

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December 06, 2023

5.0

She is accessible and has provided me with excellent services.

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November 29, 2023

5.0

She was down to earth and explained things clearly. I flet very comfortable with her immediately

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November 21, 2023

5.0

She gives you confidence that treatment will help

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November 21, 2023

5.0

Dr Shum provided excellent attentive support.

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November 08, 2023

5.0

Dr. Shum was excellent, very professional and she explained the process so I knew what to expect.

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October 30, 2023

5.0

She believes in the work. She is diligent, and you can see she cares about the end result.

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October 27, 2023

5.0

She was thorough and compassionate. I hope I don’t need her again, but I would absolutely go back to her.

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October 25, 2023

5.0

She is extremely engaged and provides credible and detailed diagnosis of the problem and recommended solutions

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October 25, 2023

5.0

Dr Charlotte Shum is very knowledgeable & experienced.

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October 25, 2023

5.0

Very attentive and caring

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October 24, 2023

5.0

she was so gentle and listened to everything I had to say and showed me what was going on I left knowing how to not make the same mistake

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October 20, 2023

5.0

Wow..If I could give Dr Shum a 11 I would. She is warm, welcoming and very smart. I have never felt the ease and confidence that I feel with her. As they say "talk to me like I am a three yr old", meaning beak it down multiple times in terms I understand. She is a keeper...how did I get so lucky seeing her.

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October 03, 2023

5.0

Thorough and caring

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October 01, 2023

5.0

She is so great. She is kind, smart, very caring. I would highly recommend her.

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September 06, 2023

5.0

She is the best. She is very thorough and thoughtful. She explains things well. I really liked her.

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September 05, 2023

5.0

Very professional and caring in her explanation of health care

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September 01, 2023

5.0

She’s serious about things

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September 01, 2023

5.0

Caring and understanding

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Disclosures

Charlotte Shum, MD reported no external professional relationships for calendar year 2023.

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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