Kelsey Shannon Flood, MD

Kelsey Shannon Flood, MD

4.8 
1010 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Dermatology

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Practice Focus Areas

Education

Medical Education:
MD, Northwestern University Feinberg School of Medicine - 2017
Internship:
McGaw Medical Center of Northwestern University - 2018
Residency:
University of Cincinnati Medical Center/College of Medicine - 2022

Board Certifications

  • American Board of Dermatology - Dermatology (Certified)

Faculty Profile

Assistant Professor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.8
4.8 

1010 Ratings

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Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

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100 Most Recent Reviews

April 26, 2024

5.0

I thought she was a very good doctor.

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April 26, 2024

5.0

Very easy to work with and proven results

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April 26, 2024

5.0

Timely, thorough, caring.

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April 25, 2024

5.0

Quick, explains everything

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April 24, 2024

5.0

She is very thorough and knowledgeable and makes me comfortable being there.

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April 24, 2024

5.0

Thorough, answers my questions and makes caring for my condition somewhat easier.

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April 24, 2024

5.0

Dr Flood is very caring and thorough. Listens to my concerns.

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April 23, 2024

5.0

Dr Flood is a wonderful doctor who listens, is patient and very thoughtful. She explains everything and allows time for questions. She has helped me with a chronic skin condition that I’ve probably had for years and I am FINALLY receiving the appropriate care and treatment and I’m feeling better! She’s great! Couldn’t recommend her more!

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April 22, 2024

5.0

She seemed knowledgeable, accessible and answered by questions.

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April 22, 2024

5.0

Was on time, listened to my concerns, thorough.

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April 21, 2024

5.0

Her competence and interest in treating my condition.

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April 19, 2024

5.0

Doctor Flood was fantastic, she was attentive, professional, and comprehensive. She helped me figure out the best solution for me and took care of my procedure quickly and painlessly. I was very happy with the results.

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April 19, 2024

5.0

Professional, explains things clearly.

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April 18, 2024

5.0

Professionalism and bedside manner were amazing. She’s not an alarmist.

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April 18, 2024

5.0

She is very helpful. And cares for the patient.

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April 17, 2024

5.0

Dr. Kelsey Flood is professional and made me feel comfortable with my visit.

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April 16, 2024

5.0

Very Very kind

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April 15, 2024

5.0

She’s so pleasant and professional at the same time.

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April 15, 2024

5.0

Although professional she makes me feel like she really cares about me.

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April 12, 2024

5.0

Listens Cares and superbly competent delighted to have her as my dermatologist!!

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April 12, 2024

5.0

Listens the issue and gives thoughtful and knowledgeable advice.

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April 10, 2024

5.0

Again, if there were a higher score available, I would use it! Dr. Flood was excellent. Extremely professional, competent, thorough and kind!

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April 09, 2024

5.0

Good customer service values; thorough; displays cencern.

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April 07, 2024

5.0

Dear Dr. Flood, I hope this message finds you well. I wanted to take a moment to express my sincere appreciation for the excellent care I received during my recent visit. Your professionalism, friendly demeanor, and efficient handling of my procedure truly made the experience seamless and comfortable.I was particularly impressed by how smoothly the processing of my pathology was, which alleviated any concerns I had. Your attention to detail and compassionate approach did not go unnoticed, and it's evident that you prioritize the well-being of your patients.Thank you once again for your exceptional care. I will not hesitate to recommend you to friends and family in need of dermatological services. Warm regards,

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April 04, 2024

5.0

Good listener, answered all my questions

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April 03, 2024

5.0

Dr. Flood explained her findings and gave several options for follow thru and resolve of my skin condition. she explained things whereas i could understand.

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April 02, 2024

5.0

Compassionate, listens and knows her stuff!

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April 01, 2024

5.0

Very knowledgeable, caring, and kind. Goes out of her way to ensure wellness.

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April 01, 2024

5.0

She keeps me healthy and is proactive.

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April 01, 2024

5.0

Thorough examination, friendly, knowledgeable, made me feel comfortable

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March 31, 2024

5.0

Efficient and knowledgeable answered all my questions.

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March 31, 2024

5.0

Dr Flood is knowledgeable, kind and very thorough. Office visit summaries are thorough and contain practical suggestions.

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March 29, 2024

5.0

She quickly diagnosed my issue. Also, we made a follow for a full skin check.

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March 29, 2024

5.0

Good demeanor and she answered all my questions.

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March 29, 2024

5.0

She not only takes her time to explain things she also gives you options for different types of treatment. They just make you feel very comfortable.

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March 27, 2024

5.0

Dr Flood can diagnose my problems and offer solutions. And I always learn something new & helpful regarding my skin. She’s very easy to talk to. Best doctor ever!!!!

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March 27, 2024

5.0

She was knowledgable, thorough and kind.

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March 26, 2024

5.0

She and the staff are friendly and make sure I’m taken care of. She takes her time with my appointment. I don’t feel rushed.

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March 26, 2024

5.0

Her level of patient care, compassion, and commitment to care.

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March 20, 2024

5.0

Provided valuable information

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March 20, 2024

5.0

Good bedside manner

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March 19, 2024

5.0

Caring and considerate

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March 19, 2024

5.0

If it was good for me it will be good for them! Thank

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March 19, 2024

5.0

Dr. Flood makes NM Dermatology a better organization. She’s truly the best of the best!

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March 17, 2024

5.0

She runs on-time and is very personable.

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March 14, 2024

5.0

Very personable, very knowledgeable, makes for a nice appointment

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March 12, 2024

5.0

Answered all my questions. Gave me information to look up to give me a better understanding about my diagnosis.

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March 11, 2024

5.0

She is excellent Pleasant and efficient and explains what she is going to do.

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March 07, 2024

5.0

Dr Flood was thorough & helped me to address my concerns.

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March 05, 2024

5.0

Very attentive, spent a good amount of time answering my questions and making sure all my needs were met.

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March 03, 2024

5.0

Efficient, professional, thorough & kind

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March 02, 2024

5.0

Expert care

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March 01, 2024

5.0

Provider cares about her patients and always keeps them informed.

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February 28, 2024

5.0

Also very professional, compassionate, and prompt

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February 27, 2024

5.0

Very thorough and extremely personable.

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February 26, 2024

5.0

A good dermatologist whose medicine is effective 👍🏻👍🏻

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February 18, 2024

5.0

She is a great doctor.

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February 13, 2024

5.0

She was very thorough, took her time with me.

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February 12, 2024

5.0

Dr Flood is very trans affirming and she has done additional research about HRT and acne and messaged my surgery team about treatments and I'm touched she went the extra steps to do so. She is understanding why certain treatment options are not available due to budget or insurance constraints and is willing to work with patients to make sure their medications/treatment plan is in their budget, which I greatly appreciate. All of her assistants are also friendly and don't make you feel bad for asking questions, especially over MyChart.

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February 09, 2024

5.0

Expertise, kindness, attentiveness to patient concerns

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February 09, 2024

5.0

She’s very personable and knowledgeable about my skin issues

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February 07, 2024

5.0

Listened to my concerns. Had multiple suggestions and a plan for how to proceed.

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February 07, 2024

5.0

Pleasure to work with. Caring, responsive, and professional. In full command of her field of work. The I feel in good hands.

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February 04, 2024

5.0

Excellent Doctor.

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February 02, 2024

5.0

She was prompt, kind, and attentive !

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February 01, 2024

5.0

She was quick and she got what she needed.

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January 31, 2024

5.0

She’s is kind and thorough. Takes her time and answers all questions.

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January 31, 2024

5.0

She was excellent.

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January 30, 2024

5.0

Patiently attentive, caring, thoughtful, and kind.

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January 30, 2024

5.0

Dr Flood is AWESOME!

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January 29, 2024

5.0

Knowledgeable abd caring doctor

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January 29, 2024

5.0

She’s personable, friendly, professional and talks to you like your partners in your healthcare.

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January 18, 2024

5.0

Good listener and asked the right questions

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January 18, 2024

5.0

Loving doctor

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January 18, 2024

5.0

My experience.

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January 18, 2024

5.0

Super friendly and calm

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January 18, 2024

5.0

Excellent care and explanations.

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January 17, 2024

5.0

Physician was very attentive, listened well, and answered all my questions.

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January 16, 2024

5.0

See above, kind, thorough, careful and timely.

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January 16, 2024

5.0

She is very thorough and listens to you.

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January 15, 2024

5.0

Knowledgeable and kind doctor

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January 15, 2024

5.0

thorough and patient - kind.

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January 12, 2024

5.0

Dr. Flood is a thoughtful, thorough physician.

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January 11, 2024

5.0

Dr Flood lays out all the options for treating my rare disease and really makes me feel heard and cared for.

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January 10, 2024

5.0

Sense of humor, kindness, and thoroughness

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January 10, 2024

5.0

Professional and very knowledgeable

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January 09, 2024

5.0

Excellent physician. We are so lucky.

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January 09, 2024

5.0

She was really nice and caring - clear communicator

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January 08, 2024

5.0

dr. flood is great and listens to my concerns and provides multiple solutions. she is very knowledgeable about anything i bring up!

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January 07, 2024

5.0

She was very patient, listened, asked questions and provided guidance. I would see her again.

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January 07, 2024

5.0

Staff was great

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January 05, 2024

5.0

Dr. Flood has been amazing!! I have had the same symptoms for over 5 years and have never had a doctor take my concerns seriously. Dr. Flood truly took the time to listen, answered all of my questions, and gave me some direction for my concerns. I’m very grateful!

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January 05, 2024

5.0

On time, informative, approachable, thorough and very nice

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January 04, 2024

5.0

Dr. Flood was extremely kind and informative. She explained everything about my options for medications. She took the time to research a side effect that I'm having from the medication and she figured out another way to go about using the medication to hopefully figure out the side effect issue. She even took the time to address some skin issues that required biopsies. She made time to take care of that while I was there. Rather than send me away to schedule it for a different day. I am so incredibly grateful for her hands on approach. I drive from LaPorte IN for my appointments at Northwestern. Dr. Flood is worth the drive!

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January 04, 2024

5.0

I think she is very good!

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January 02, 2024

5.0

Considerate, thorough, empathic, evidence-based.

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January 02, 2024

5.0

She is an excellent doctor.

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December 30, 2023

5.0

Thorough

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December 29, 2023

5.0

She not only does a nice job she’s so kind and sweet.

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December 28, 2023

5.0

Empathetic, thorough, kind. I’ve seen a lot of doctors. She’s one of the best.

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Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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