Before your visit, review our visitor policies.
Overview
Northwestern Memorial Hospital is an academic medical center in the heart of downtown Chicago with physicians, surgeons and caregivers representing nearly every medical specialty.
Northwestern Memorial Hospital enjoys a teaching and service partnership with Northwestern University Feinberg School of Medicine, an integration that provides patients access to leading-edge clinical trials and fosters an environment of world-class patient care, academic inquiry and innovative research.
Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” by U.S. News & World Report for 2024-25. Anchored by Northwestern Memorial Hospital, the only Illinois hospital on the national Honor Roll for 13 straight years, we’re leading the quest for better care and better treatments in the Chicagoland area.
Northwestern Memorial Hospital has also received Magnet® recognition*, the gold-standard for nursing excellence, from the American Nurses Credentialing Center.
A Forward-Thinking, Patient-Forward Health Destination
In 2016, the American College of Healthcare Architects recognized Northwestern Memorial Hospital with the Legacy Project Award for forward-thinking design and enduring excellence in hospital design. Northwestern Memorial Hospital was one of the first hospitals to dedicate private rooms to all patients and continues to do so to this day. Private rooms are proven to not only improve patient outcomes and encourage a closer, more collaborative relationship with the care team, but also provide additional comfort and privacy for patients and their families during a stressful time. Patient rooms are designed to offer maximum natural light and city views, and the hospital's integrated inpatient and outpatient system is organized by specialty to allow for greater efficiency for physicians to see patients.
The downtown medical campus includes Prentice Women’s Hospital, Feinberg Pavilion, Galter Pavilion, Olson Pavilion, Arkes Family Pavilion, Lavin Family Pavilion and a number of other facilities and physician offices. The campus is designed to be a health and wellness destination, and a launch pad for community involvement. In addition to providing medical services, buildings on the campus are also home to restaurants, retail stores and pharmacies that have been handpicked based on community feedback to provide both healthy and local choices. The campus also provides spaces for educational seminars, wellness classes and other events dedicated to the health of the community.
Parking and Transportation
Parking Rates
Standard Parking
Up to 7 Hours: $14 7 to 24 Hours: $30
Parking Validation
Parking garage tickets must be validated each time a car is parked. Without validation, regular garage rates will apply. You can validate your ticket at the Customer Service Desks on the first and second floors.
Parking Lots and Entrances
Transportation
Find convenient transportation to and from Northwestern Memorial Hospital, including taxis, public transit and train transportation.
Accessibility
Northwestern Medicine is committed to providing a hospitable environment for all. We offer the following accessibility resources to accommodate your stay or visit:
- Accessible parking
- Accessible restrooms
- Wheelchairs
- Patient escorts
- Language interpreters
- Resources for the hard of hearing
- Service animals
Learn more about our accessibility resources.
Patient and Visitor Information
Visiting Hours
Please review our visitor policies.
Gift Shop
Cloverkey is on the second floor of Galter Pavilion.
- Buy gifts, snacks and beverages, fresh flowers, convenience items, Northwestern Medicine branded merchandise, and more.
- Shop in person, online or by phone (312.926.3316).
- Pay no delivery fee to have gifts delivered to patients. Order within two hours of closing for same-day delivery.
Hours:
Monday – Friday: 7 am – 7 pm
Saturday and Sunday: 10 am – 4 pm
Holiday hours may vary
Shop
Northwestern Medicine Lavin Family Pavilion
- Vision Care Center
- Walgreens
Northwestern Medicine Prentice Women's Hospital
- Ashland Addison Florist
- Monica & Andy
- Zen and Now Gift Shop
Northwestern Memorial Hospital Arkes Pavilion
- Gateway Newsstand
Northwestern Memorial Hospital Feinberg Pavilion
- US Bank
Northwestern Memorial Hospital Galter Pavilion
- Barbara's Bookstore
- Cloverkey and Brand Store
- Walgreens
Dine
Northwestern Medicine Lavin Family Pavilion
- LYFE Kitchen
- Stan's Donuts
- Sweet Mandy B's
- WoodWind
Northwestern Medicine Prentice Women's Hospital
- Dunkin'
- Smart Market
- Taste on 2
Northwestern Memorial Hospital Arkes Pavilion
- Ramen-San
Northwestern Memorial Hospital Feinberg Pavilion
- Blackwood BBQ
- Burrito Beach
- Café L’Appetito
- FARE
- Greek Kitchen
- Subway
Northwestern Memorial Hospital Galter Pavilion
- Beatrix
- Beatrix Market
- Sunnybowls