Kelley T. Phan, PsyD

Psychologist

4.9 
147 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Is your insurance accepted? Select plan

Education

Professional Education:
PsyD, Loma Linda University School of Behavioral Health - 2020

Faculty Profile

Clinical Assistant Professor, Feinberg School of Medicine

View Faculty Profile

Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

Read Ratings FAQs

Overall Rating

4.9
4.9 

147 Ratings

Reviews from Patients

32 Reviews

Reviews from Patients

32 Reviews

April 26, 2024

5.0

She was very clear in the interview and very kind, she answered all my questions and doubts.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 23, 2024

5.0

Her patience and careful insight, she keeps patient need in the forefront, including all of above.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 18, 2024

5.0

She is very thoughtful and excellent

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 16, 2024

5.0

The best therapy specialist. So professional and very kind and patient.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 14, 2024

5.0

Really superb, kind, easy to communicate with and very informative.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 11, 2024

5.0

Very good listener. Offered good suggestions

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 03, 2024

5.0

She is terrific and very thoughtful and very nice.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 17, 2024

5.0

Caring shows concerns works with me to come up with ideas together

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 04, 2024

5.0

She’s extremely kind, compassionate. Listens and truly wants to help you.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 02, 2024

5.0

Dr. Phan is very professional and personable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 21, 2024

5.0

Dr. Phan was very personable. She was easy to talk with. She made sure to provide facts about my upcoming procedure and was encouraging as we talked about pitfalls and possible outcomes

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 02, 2024

3.0

5, we have just begun. Dr. Phan exhibits the exceptional professionalism of the Nothwestern team in the one appointment that we have had. I am looking forward to a great experience.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 26, 2024

5.0

She is kind, and communicates clearly how to work with her.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 24, 2024

5.0

Kelley is so special and professional and she really care for her patients.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 18, 2024

5.0

Dr. Phan is clearly very intelligent, and she’s sincere, and approachable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 13, 2024

5.0

Very helpful and professional.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 11, 2024

5.0

Her presentation and her whole demeanor is someone who cares

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 03, 2024

5.0

She is receptive to marrying my comfort level with her expertise and training aiding me in reaching my goal of managing my anxiety.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 13, 2023

5.0

She has helped me make improvements with every visit.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 28, 2023

5.0

Caring takes ti.e with the patient

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 09, 2023

5.0

Listened well.. Knowledge-based

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 06, 2023

5.0

She is very professional and insightful.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 31, 2023

5.0

Takes time with you. Is careing.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 15, 2023

5.0

Cares for the patients.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 12, 2023

5.0

She helps to resolve the problem starting with diagnosis and finding the best therapy. She individualized the treatment plan and spent enough time to explain.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 02, 2023

5.0

She is thorough and works with you in identifying the areas you need to work on. She's always prepared and ready with materials to help you address your issues.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 28, 2023

5.0

Dr. Phan was so awesome. She is the first doctor I have met with that made my concerns feel valid. She is kind and attentive. She seemed very accommodating for scheduling issues.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 27, 2023

5.0

Good bedside manner and our sessions are helping immensely

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 18, 2023

5.0

She really cares. She had me writing a type of diary, so that she could try to figure out what is causing my problems. This resulted in many pages of writing, which took her a long time to read outside of our appointment times. That's dedication. I have ended my course of appointments with her. The fact that we weren't successful in curing my problem should in no way reflect on her. She wants me to let her know how my GI health is progressing, so it wasn't a "goodbye," but rather, "goodbye for now." I will also email her if I see something that would be of interest to her. A friend who is a renowned hypnotist puts on various presentations, and I am on his email list, so when I get something that might be of interest to her, I will forward it.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 15, 2023

5.0

She cares

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 06, 2023

5.0

It’s been a pleasure working with her. I have always been interested in hypnosis, so I’m glad that we tried it. I can’t help but wonder if it would have been better for her to use her own methods, where she would talk to me, instead of reading the scripts. She does, however, have an excellent voice for this, so it does sound like she’s speaking and not reading. Hypnotherapy does not cure all ills. It certainly would not have cured my lymphoma, but even if it works for certain things, like GI, it doesn’t mean that it will work for everyone. You can’t judge a doctor on the basis of a won/loss record. The best doctors often get the patients who have not had success with other doctors and their types of treatment.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 01, 2023

5.0

Easy to communicate with, kind, understanding, a good hypno therapist, also flexible and concerned with my progress and condition.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.